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 Value-based IT ALignment (VITAL).

In the VITAL project, we investigate the problem of aligning the services offered by networked ICT with the requirements of networked businesses. In businesses of any significant size, business-ICT alignment is a hard problem, which is currently not solved completely. With the advent of network organizations, the problem gets a new dimension, because in a network, there is not a single decision point about ICT support and different actors in a network may have conflicting requirements. Networks exist when different businesses decide to cooperate by means of ICT networks, but they also exist in large corporations, which often consist of nearly independent business units.

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In VITAL, we investigate an economic value-based approach to alignment in networked businesses. The project consists of three parts. All three parts build upon work in value-based requirements engineering and on ICT architecture design research done in the GRAAL program.

  • VITAL/services. We will develop techniques to describe ICT services as economic value objects from a consumer (i.e. business) perspective and investigate ways to match these services in a value-oriented way with ICT services described from a supplier (i.e. ICT) perspective.

  • VITAL/design. We will develop techniques to design networked ICT architecture that supports services required by the business, taking the value offered by those services, and the costs incurred by the architecture, into account.

  • VITAL/maturity. We will develop models of decision processes about ICT services and their architecture, and develop maturity models of those processes.

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In all three subprojects we do case study research and action research. All three VITAL projects will start in 2005 and have a duration of four years.

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VITAL is a cooperation between the Information Systems Group of the University of Twente and the Business Informatics Section of the Free University of Amsterdam.

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VITAL is sponsored by the Jacquard program of the Netherlands Organization for Scientific Research NWO.

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 Publications
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2010

Sybren Kinderen, de. Needs-driven service bundling in a multi-supplier setting ? The computational e3service approach. PhD thesis, Vrije Universiteit, 2010. PDF
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2009

Sybren Kinderen, de, Jaap Gordijn, Rose-Marie Droes and Franka Meiland. A computational approach towards eliciting needs-driven bundles of healthcare services. In BLED 2009 Proceedings, 2009. PDF Abstract
Zsofia Derzsi, Yao-Hua Tan and Jaap Gordijn. A Model-based Approach to Aid the Development of e-Government Projects in Real-life Setting Focusing on Stakeholder Value. In Ralph H. Sprague editor, Proceedings of the 20th Annual Hawaii International Conference on System Sciences, 2009. PDF Abstract
Jaap Gordijn, Sybren Kinderen, de, Vincent Pijpers and Hans Akkermans. E-Services in a Networked World: From Semantics to Pragmatics. In J Domingue, Dieter Fensel and P Traverso editors, Proceedings of FIS 2008, Vol. 5468:44-57 of LNCS, Springer Verlag, 2009. PDF Abstract
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2008

Sybren Kinderen, de and Jaap Gordijn. Reasoning About Substitute Choices And Preference Ordering in e-Services. In Zohra Bellahsène and Michel Léonard editors, Proceedings of the 20th International Conference on Advanced Information Systems Engineering, Vol. 5074:390-404 of Lecture Notes in Computer Science, Springer Berlin (D), 2008. PDF Abstract
Zsofia Derzsi, Jaap Gordijn and Yao-Hua Tan. Towards model-based assessment of business-IT alignment in e-service networks from multiple perspectives. In Proceedings of 16th European Conference on Information Systems, 2008. PDF Abstract
Sybren Kinderen, de and Jaap Gordijn. E3service: A model-based approach for generating needs-driven e-service bundles in a networked enterprise. In Proceedings of 16th European Conference on Information Systems, 2008. PDF Abstract
Jaap Gordijn, Sybren Kinderen, de and Roel Wieringa. Value-Driven Service Matching. In 16th IEEE International Requirements Engineering Conference, Pages 67-70, EEE Computer Society Press, 2008. PDF
Sybren Kinderen, de and Jaap Gordijn. E3service : An ontological approach for deriving multi-supplier IT-service bundles from consumer needs. In Ralph H. Sprague editor, Proceedings of the 41st Annual Hawaii International Conference on System Sciences, Pages 318, IEEE CS, 2008. PDF Abstract
Best paper nomination.
Zsofia Derzsi, Jaap Gordijn and Koen Kok. Multi-perspective Assessment of Scalability of IT-enabled Networked Constellations. In Ralph H. Sprague editor, Proceedings of the 41st Annual Hawaii International Conference on System Sciences, Pages 492, IEEE CS, 2008. PDF Abstract
Koen Kok, Zsofia Derzsi, Jaap Gordijn, Maarten Hommelberg, Cor Warmer, Rene Kamphuis and Hans Akkermans. Agent-based Electricity Balancing with Distributed Energy Resources, A Multiperspective Case Study. In Ralph H. Sprague editor, Proceedings of the 41st Annual Hawaii International Conference on System Sciences, Pages 173, IEEE CS, 2008. PDF Abstract
Roel Wieringa, Vincent Pijpers, Lianne Bodenstaff and Jaap Gordijn. Value-driven coordination process design using physical delivery models. In Qing Li, Stefano Spaccapietra, Eric Yu and Antoni Oliv'e editors, Conceptual Modeling - ER 2008, 27th International Conference on Conceptual Modeling, Vol. 5231:216-231 of LNCS, Springer, 2008. PDF Abstract
Vincent Pijpers, Jaap Gordijn and Hans Akkermans. Aligning Information System Design and Business strategy - A Starting Internet Company. In Janis Stirna and Anne Persson editors, The Practice of Enterprise Modeling: Proceedigs of the First IFIP WG 8.1 Working Conference PoEM 2008, Pages 47-61, Springer, 2008. PDF Abstract
Sybren Kinderen, de and Jaap Gordijn. E3service A structured methodology for generating needs driven ITservice bundles in a networked enterprise. Technical report, 2008. PDF Abstract
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2007

Sybren Kinderen, de and Jaap Gordijn. A Consumer Needs-Driven Approach for Finding IT-Service Bundles. Technical report, 2007. PDF Abstract
Zsofia Derzsi and Jaap Gordijn. Towards a Multi-perspective Assessment of Scalability of Distributed IT Services. In Barbara Pernici and Jon Atle Gulla editors, Proceedings of the Workshops and Doctoral Consortium, 19th International Conference on Advanced Information Systems Engineering, Vol. 1:445-452, Tapir Academic Press, Trondheim, Norway, 2007. PDF Abstract
Zsofia Derzsi, Jaap Gordijn, Koen Kok, Hans Akkermans and Yao-Hua Tan. Assessing Feasibility of IT-enabled Networked Value Constellations: A Case Study in the Electricity Sector. In John Krogstie, Andreas Opdahl and Guttorm Sindre editors, 19th International Conference, CAiSE 2007, Trondheim, Norway, June 2007, Proceedings, Vol. 4495:66-80 of LNCS, Springer Verlag, 2007. PDF Abstract
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2006

Zsofia Derzsi and Jaap Gordijn. A Framework for Business/IT Alignment in Networked Value Constellations. In Tibout Latour and Michael Petit editors, Proceedings of the workshops of the 18th International Conference on Advanced Information Systems Engineering (CAiSE 2006), Pages 219-226, Namur University Press, Namur, B, 2006. PDF PPT Abstract
Sybren Kinderen, de and Jaap Gordijn. Matching Complex Consumer Needs with e-Service Bundles. In P. Walden, M. Lynne Markus, J. Gricar and G. Lenart editors, Proceedings of the 19th BLED conference (eValues), Pages cdrom, University of Maribor, Maribor, SL, 2006. PDF Abstract
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2005

Zsofia Derzsi and Jaap Gordijn. Value-Based Business-ICT Alignment: A Case Study of the Mobile Industry. In Proceedings of the 12th Research Symposium on Emerging Electronic Markets (RSEEM), Pages 83-95, VU, Amsterdam, (NL), 2005. PDF Abstract
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 Files and links
This poster presents the VITAL project. 11/02/06
1.51 MB
This poster presents the research streams in VITAL in a nutshell. 11/02/06
174.11 KB
A flyer presenting the VITAL project. 11/02/06
172.74 KB
Talk about a case study done with LVNL about strategy modeling. 10/30/06
150.13 KB
Talk by the Belastingdienst about IT-investment decision taking. 10/30/06
685.92 KB
This presentation discusses the relation between academia and enterprises 10/30/06
843.31 KB
In value models, services can be transferred for money, and can be bundled. This poster focuses on the reasoning process we have in mind to match vague consumer needs with available services in a network of enterprises. 10/29/06
3.97 MB
Value models and IS architectures should be properly aligned. This poster illustrates our research to discuss such alignment in a model-based way. 10/29/06
1.58 MB
Strategic considerations motivate the composition of networked value constellations. The aim of this research is to reason about this strategic motivations, in relation to value models as expressed by e3value. 10/29/06
13.35 MB
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